Delivering difficult messages is hard but necessary. If challenging conversations are avoided they can have significant consequences for performance levels and relationships.
We know from the work that we do with people across all sectors and levels that ‘Honesty Avoidance’ occurs more often than you realise within the workplace. Helping people to hold difficult conversations with candour and honesty is one of our most requested development areas.
DCo design a tailored solution to your development requirement. This ensures that we deliver a real change in the behaviour and skills you need to see. Our programmes include a high level of skills practise and feedback to ensure that delegates are comfortable delivering difficult messages for a range of situations at work.
When it comes to holding difficult conversations we regularly deliver programmes to develop the ability of leaders and managers to effectively handle underperformance and people management issues. These are some of the most difficult messages that people report making.
Our wider staff development in this area supports individuals who need to address challenges and build stronger relationships, those who need to demonstrate assertion and make themselves heard more effectively in different team settings and those who want to influence and provide feedback within their role.