Managers and team leaders often have to hold difficult conversations, deliver hard messages and provide honest and candid feedback if they are to effectively motivate, measure and support their teams.
Being candid with others, and understanding how to adapt to situations requires practise and managers benefit from the opportunity to learn pragmatic tools and techniques that enable them to confidently deliver challenging management communications.
However, being able to give effective feedback and have honest conversations is a good skill to have for every employee within the company and can overcome common barriers. Handling conflict or overcoming persistent negativity, managing interruptions or not being kept informed are all issues we can address in a bespoke programme. We will support your employees to develop the confidence and competence to handle challenging communications and take control of relationships.