Managers and team leaders often find themselves holding difficult conversations, delivering hard messages, and providing honest and candid feedback. This is an essential aspect of effectively motivating, measuring and supporting teams.

Being candid with others, and understanding how to adapt to situations requires practise. Managers benefit from the opportunity to learn pragmatic tools and techniques which enable them to confidently deliver challenging management communications.

However, being able to give effective feedback and have honest conversations is a good skill to have for every employee within the company. Confidence in holding difficult conversations can overcome many common communication barriers within organisations. Handling conflict and overcoming persistent negativity, managing interruptions or not being kept informed are all issues we can address with a bespoke programme.

We will support your employees in their development. The DCo will encouraging the confidence and competence they will need to handle challenging communications and take control of relationships.