DCo work on designing tailored solutions on Performance Management Skills that will deliver a real change in behaviour and skills and address the exact requirement rather than a generic approach to a development need.

Examples of what we can include in a Performance Management Skills Programme include:

– Methods for setting challenging and measurable objectives and KPIs

– Ways to empower and inspire others through communication and action

– Techniques to leverage higher levels of motivation, productivity and performance in others

– A format for effective feedback and the importance of quality performance conversations

– Tools to handle challenging conversations and deal with poor performance

– Methods for coaching others for improved performance and skills transfer

– How to actively managing the review process

Sample Objectives

As a result of this programme, participants will:

• Understand the importance and benefits of managing performance effectively

• Have the skills and confidence to give honest feedback and hold difficult conversations

• Increase their confidence in holding balanced conversations which celebrate employee achievements and identify areas for improvement, growth and challenge

• Be able to recognise different personalities and situations, and confidently adapt their approach to deal with them

• Have learned and practised practical job-related coaching skills