Many of us spend a considerable amount of time sending and receiving emails each working day, utilising emails to maintain contact when working or travelling with colleagues, employers and business contacts around the world around the clock.

 

However, do we know what impression of ourselves we are creating when we communicate in this way?

 

Research has shown that any errors within an email can have a negative impact on how we are perceived, with recipients believing that email writers who have grammatical errors are less intelligent, conscientious and trustworthy.

 

It is not only grammatical errors that could influence opinion though – email etiquette dictates what is and isn’t appropriate when sending emails to prospects, business partners, coworkers or managers, helping to avoid anyone misinterpreting what you have sent.