Being appropriately assertive in the workplace is an aspect of communciation which can be a struggle for many people. However, being appropriately assertive can improve communication within the office, promoting candour and openness.

 

The skill of assertiveness can boost self-esteem, have a positive impact on others in the workplace and contribute to job satisfaction and overall happiness. Lack of assertive communication, on the other hand, can lead to feeling powerless, having a lack of boundaries, having a lack of control over emotions, a lack of respect from other people and a lack of self-confidence.

 

This development programme will develop your employees to feel more confident in taking a proactive approach to workplace and personal challenges in situations in which their assertiveness will be put to the test.