conflict, conflict management, organisational,

Workplace Conflict? Here’s How to Deal with Difficult People

victoriaAttitude, Attitude, Business, Communication, Leadership, Management

In the intricate labyrinth of the workplace, encountering difficult individuals is almost inevitable. These are the colleagues or clients who, intentionally or not, add an extra layer of challenge to your professional life. But who exactly are these “difficult people”, what fuels their challenging behaviour and why are they causing conflict in your workplace?  Defining the ‘Difficult’   A “difficult person” …