DCo designed a bespoke programme for the supermarket chain Lidl. The requirement was for a challenging and pragmatic learning experience that included relevant and realistic case studies. The Data Analysis and Problem Solving Programme was designed to support the way that employees applied creative thinking to challenges they faced within their role and that they were able to demonstrate superior skills when analysing data.

The agreed outcomes for the Data Analysis and Problem Solving Programme were to achieve:

• A confident and proactive approach to analysing data and solving problems

• An increase in the application of creative thinking within the workplace

• Demonstration of behaviours that reveal a ‘can do’ attitude in the face of problems

• Clear demonstration of the company’s commitment to investing in and developing its employees.

What Was Covered

The programme was designed to replicate the decision making process that delegates experience within their day to day roles. It emersed them in time pressured development exercises that explored their natural and reactive approaches to problems and also worked to develop their skills in being able to challenge and applying critical thinking skills to situations.

The programme included a series of bespoke development exercises that reflected the working environment. The ability of participants to explore and analyse data was at the core of the programme with development focused on how to maintain a ‘big picture’ perspective, apply creative thinking and remain decisive without being purely reactive in their response.

The programme was rolled out to multiple cohorts of employees at different levels within the organisation and introduced them to innovative techniques that were directly applicable to the workplace.